Dear Customers,
We are saddened to share the news that Jouvay USA will be ceasing production at the end of October.
Over the course of the month, we will be winding down production.
We will continue to take orders until October 31.​
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As we are unable to reorder ingredients, certain products may
become unavailable on the website before October 31.​
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We are offering 20% off all products on the website for the rest of the month
as a way to express our gratitude for you, our customers.
Many factors have contributed to this difficult decision.
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One factor is the increasingly uncertain supply of cocoa from our partners in Grenada. Although our friends the Diamond Chocolate Factory continue to produce chocolate for the Caribbean market, their capacity to export chocolate has been hampered by the recent massive hurricane in Grenada, along with political and economic conditions on the island.
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These sourcing issues have led us to reflect on our future, both as a family-owned company and as individuals. For many years, we have been committed to making quality chocolate and helping our partners in Grenada run a large-scale cocoa processing facility on the island. We are proud of all they have accomplished, and we will continue to support the mission of Jouvay. But we believe it is time to reassess our roles and perhaps look for new ways to pursue our mission of supporting cocoa farmers and sharing our passion for quality chocolate with you.
(Stay tuned.)
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There are many reasons this decision has been difficult to make, but the main reason is you, our incredibly supportive and loyal customers, who have made Jouvay USA such an enjoyable success.
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We want to thank you wholeheartedly for being a part of our journey thus far, and for your understanding as we reevaluate our future.
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Sincerely,
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Marietta, Paula & the Jouvay Team in Walpole, NH
A note for our customers:
All orders placed on this website are shipped via USPS from Walpole, NH.
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For customers in Grenada, please call us at 473-437-1839 to find your local retailer. ​
Jouvay is a partnership between the Burdick Family of Walpole, NH and the cocoa farmers of Grenada. As majority owners of the Diamond Chocolate Factory where Jouvay is made, Grenada's cocoa growers benefit from the value-added process of chocolate making, which leads to greater economic security.
In 2021, Jouvay established its import and distribution site in Walpole, NH. We are excited about this new chapter for Jouvay, which means we can provide our customers everywhere with the world’s finest cocoa products from the Diamond Chocolate Factory in Grenada.
Jouvay chocolate is made from the wonderful cocoa beans of Grenada, a lush mountainous island where cocoa trees grow scattered amidst the fruit- and spice-bearing trees in the rich volcanic soil of the tropical forest. Grenada has long been known as the spice isle, but some people refer to it as the cocoa isle as well, a chocolate lover’s paradise.
Grenada
For questions about purchasing chocolate in Grenada, visiting the Diamond Chocolate Factory, or anything else,
reach out to us!
Call: 473-437-1839
Email: jouvay@outlook.com
USA
In the States, we offer Jouvay products for mail order, wholesale, and retail.
For wholesale inquiries, questions about placing an order, or anything else,
reach out to us!
Call: 603-756-3470
Follow us on Instagram!
#walpolenh #jouvaychocolate #diamondchocolatefactory
